Help Center

Get answers to your questions and learn how to make the most of your EzHome smart home solutions.

Quick Help Topics

Find answers to common questions

Getting Started

Learn the basics of using EzHome app and setting up your smart home devices.

  • Account Setup
  • Device Installation
  • First Time Setup

Shopping Guide

Everything you need to know about browsing, purchasing, and managing orders.

  • Product Search
  • Add to Cart
  • Checkout Process

Technical Support

Troubleshooting guides and technical assistance for your smart home devices.

  • Device Troubleshooting
  • Connectivity Issues
  • Software Updates

How to Use the App

Step-by-step guide to navigate EzHome

Search Products

Use the search bar on the homepage to find specific smart home products. Type keywords like "smart bulb", "security camera", or browse by categories.

Tip: Use specific product names for better results
Shopping Cart

Click "Add to Cart" on any product page. View your cart by clicking the cart icon in the navigation bar. Manage quantities and remove items as needed.

Tip: Cart items are saved even if you leave the page
Checkout

When ready to purchase, click "Checkout" in your cart. Fill in your shipping information, select payment method, and confirm your order.

Tip: Create an account to save payment info
Login & Register

Create an account or log in to save your information, track orders, and access exclusive features. Click Login/Register in the top navigation.

Tip: Registered users get faster checkout

Need Personal Consultation?

Our smart home experts are ready to help you design the perfect automated living experience tailored to your needs.

Home Assessment
Custom Solutions
Expert Support
Book Consultation Contact Us

Frequently Asked Questions

Quick answers to common questions

Each device comes with a detailed setup guide. Generally, you'll need to download the EzHome app, create an account, and follow the in-app instructions to connect your devices to your Wi-Fi network.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and bank transfers for larger orders.

Most of our smart home products come with a 2-year manufacturer warranty. Premium products may have extended warranties up to 5 years. Check individual product pages for specific warranty information.

Yes! We offer professional installation services for complex systems. Our certified technicians can set up your entire smart home ecosystem. Contact us for installation quotes and scheduling.